"Please accept my belated thanks for the superb support, advice and information you have provided me as a student recording focus groups and interviews for transcription for the first time. Thank you also for your promptness in returning the transcripts to me. Your prices were really competitive and I was very grateful for the student discount you offered."

Simon Bell
MBA Student, Anglia Ruskin University

"I really appreciated the effort Penguin Office Services made to complete the work within my time-frame, and to accommodate cost-saving measures to keep to my tight budget. I was also very impressed with the quality of the work, and found Anne to be more aware of and attentive to the requirements of academic transcription than other providers I investigated. Finally, Anne’s friendly and prompt email manner made the whole experience a pleasure!"

Alexandra Woodsworth
PhD Student, University of East Anglia

"We have found Penguin Office Services to be professional, reliable and prepared to work as long as necessary to get our various assignments done. We would highly recommend their services."

Vin Ray
BBC Newsgathering

"Having Anne's friendly and helpful assistance with transcribing for our research project has been fantastic. Penguin Office Services has typed up 73 interviews and 5 focus groups relating to a large qualitative research project in mental health. The work was done quickly and efficiently and the quality of the transcripts was excellent. Downloading and uploading digital files through an encrypted website with password protection gave us the necessary security. There is no way we could have managed to do this work on our own, so many thanks to Penguin."

Rosie Davies
Bristol Mind

"I found Penguin Office Services via a search link on the Internet, and it was the best search ever!  I had a very strict deadline to meet for a big project my company was working on, and Penguin transcribed many interviews within a very short space of time.  The transcriptions were very accurate and it was good to know that Penguin Office Services was able to bring together a group of transcriptionists who all worked together to meet my deadline.  Excellent job!"

Gurjit Kaur
Learning and Skills Development Council

"We are very happy with your work on the transcriptions , with their comprehensive coverage and with the fast turnaround time in which you have completed them. We may be in a position to have a similar number of interviews transcribed next month or in the New Year, in which case you will be our first choice for this work."

Conor Molony
London School of Economics

"All done and ahead of schedule as well! Well done to you! We have been really impressed with your help and the time you took to turn the transcriptions around, thank you so much! It was great doing business with you and we'll definitely get in touch in future for other jobs."

Micheline Roberts
KRC Research

"I used three transcriptionists for my project, and Anne gave the quickest and most complete transcription. I was very pleased with both the quality of transcription and the quality of service."

Graham Cooper
Christian Salvesen

"The quality of work was faultless and the turnaround time was excellent which really helped me to meet my project deadline"

Michael White
SHS International

"Anne was extremely polite, friendly and efficient. She exceeded all my expectations and did a fantastic job - I would certainly use this service again, and recommend it to anyone."

Melissa Digby-Bell
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