Professor Jennifer Harding, Professor of Media and Culture, London Metropolitan University
“We can’t recommend Penguin Transcription Services highly enough. They were extremely skilled, sensitive, efficient and accurate.”
Isabel Sykes, doctoral student, Brunel University, London
“This was my first time using Penguin Office Services and I’m very glad to have found them. Anne transcribed my recordings super quickly and I’m so happy with the results. All transcriptions are extremely accurate and the attention to detail is particularly impressive. I would wholeheartedly recommend Penguin Office Services for a very friendly and efficient service!”
Revd Christina Rees CBE, Director of the Li Tim-Oi Foundation
“Over the past few years, I have come to rely on Anne for her swift and accurate transcribing of my recorded broadcasts, talks and sermons. Knowing Anne can be called upon has transformed how I work and has freed me from feeling I have to script everything in advance.”
Astrid Breel, Impact Research Fellow, Bath Spa University
“I’ve been working with Anne at Penguin for a few years and am consistently impressed by the accuracy and speed of the transcription service. As an audience researcher I do a lot of interviews, focus groups and collecting of voice notes – and they’ve always been returned very quickly and with great attention to detail.”
Stefano Magariello, Postdoctoral Research Fellow, Anglia Ruskin University
“The transcription service at Penguin was amazing: reliable, efficient and on time! I used it several times in the past few months, and I was always very satisfied.
“This allowed my team and I to be able to work on very accurate transcripts and I am pretty sure we will contact Anne again for future transcriptions.”
Ian Lacey, Postgraduate Researcher and Public Historian, Royal Holloway University of London
“Anne and her team provided a first-class transcription service for a series of oral history interviews involving more than 50 narrators and 90 hours of audio recording. The many place names and cultural references in these testimonies were accurately recorded which indicates that the transcribers also carried out a great deal of Internet searching. The transcripts were delivered accurately and in a timely manner, so I am happy to recommend Penguin Office Services.”
Gavin Tucker, Senior Lecturer in Social Work, Solent University
“Thank you, Anne, it’s been a very efficient service. Will definitely use your service again.”
Dr David Parker, EU Marie Skłodowska-Curie Fellow at the Department of Political Science, Aarhus University, Denmark
“Thank you so much for all your work, it is much appreciated. The transcriptions have consistently been returned promptly and to a high quality.”
Ben Spencer, Research Fellow, School of the Built Environment, Oxford Brookes University
“Penguin Transcription were a delight to work with. They provided a quick turnaround and very good quality, reliable transcription from our fieldwork audio files.”
Victoria Canning, Lecturer in Criminology and ESRC Research Fellow, The Open University
“Fantastic quality, quick turnaround and lovely people! Penguin are definitely top of my list for transcription – I really can’t recommend their work highly enough.”
Claire Warrior
“Penguin Office Services were immensely helpful in transcribing the oral histories and interviews that I undertook with descendants of polar explorers. I’ve now finally completed everything and passed my PhD […] thank you for the role that Penguin Office Services played in it. Having the transcriptions done so efficiently and carefully saved me such a huge amount of time and so helped me out no end!”
Helen Fitzhugh, Doctoral researcher and Associate Tutor, Norwich Business School, University of East Anglia
“Thank you for your professionalism in delivering clear transcripts in a timely manner.”
Dr Joe Smith, Senior Lecturer in Environment, Open University
“Is there a transcription OSCAR?! There really should be and Penguin would be deserving winners. Skilled transcription carries so many different benefits.”
Sarah Lyall
“The quality of the transcriptions is very high which is much appreciated. I am also grateful for your prompt, helpful service.”
Dr. Kaveri Quareshi, University of Oxford
“I thoroughly endorse Penguin Office Services for any sensitive research project. Not only were they speedy in turning around the transcripts, they were adept at dealing with challenging audio material such as second language-accented English and code-switching, making perceptive guesses where necessary. As I read through the transcripts side-by-side with the recordings, I am struck by how intelligent their ‘intelligent verbatim’ service is. Not only this, they are also discreet and respectful of research objectives and research participants.”
Priya Patel, Legal Assistant, Adults’ and Children’s Services, Birmingham City Council
“I would like to thank you – you have provided a superb service of transcription. You were immensely efficient, organised and provided such a fast service. I had called in excess of ten different transcribing services and found you to be the cheapest. I have been thoroughly impressed by your services. I appreciated the communication which enabled me to keep track of the discs and most of all I was astounded at the turnaround of the transcription. Brilliant service, fast, reliable and efficient. I have recommended you to my colleagues. I will definitely call upon you again.”
Greg Benfield, Educational Developer, OCSLD, Oxford Brookes University
“Menia and I want to thank you for the very high quality of the transcripts. I have had several other services transcribe audio files for me and those you have produced are outstandingly accurate. We appreciate it greatly. Thank you.”
Professor Ben Rogaly, University of Sussex
“Anne and her team at Penguin Office Services provide the best transcription service I have ever come across. Discreet, strictly upholding the confidentiality of the interviews my colleague and I have conducted, professional in their dealings with clients, fast and accurate transcribers – I would recommend them in the strongest possible terms.”
Professor Andrew Sturdy, University of Bristol
“Along with colleagues, I have used Penguin Office Services consistently over the years for transcribing recorded research interviews, including on two funded research projects. They have been fantastic – professional and reliable in every respect!”
Sue Molesworth, Research Associate at NHS North Staffordshire
“Our team and other teams in our organisation have used Penguin Transcription for research interviews and focus groups. I recommend this service for its speed, accuracy, attention to detail, and good relationships with customers. Pricing is reasonable, and a high quality, friendly service is provided.”
Debra Harris, 2up Ltd.
“I used have used Penguin Services for transcription work which was undertaken acurately and very quickly. Anne and her team are very personable and great to work with.”
Ian Absolon, Update Video Productions
Transcriptions could not be easier, both from audio and video. Always on time and word prefect. Well done, Penguin. Always the top of my list.
Trisha Andrew, Market and Business Analyst, Oxford Brookes University
“I can’t believe how quickly you’ve turned this round. Thank you so very very much. And all the transcripts have been so clear and easy to read.”
Sharon Cahill, Senior Lecturer, University of East London
“Anne and her team work efficiently to provide you with the best transcription they can at a reasonable cost. The service she provides is fast, reliable and friendly – I always recommend Anne to my colleagues”
Professor Gregory Hadley, Visiting Fellow at University of Oxford
“Penguin Transcription is vital for my qualitative research projects. They are fast, efficient, friendly…consummate professionals. I am looking forward to working with them for many years to come.”
Juliette Hough, Research Officer, Broadway
“Just a note now our project has finished to say thanks very much for your transcription services. Thanks again for all the work you very reliably did for us, and if we need any transcription done again we will be in touch.”
Cora Glasser, Glassball Art Projects
“Anne and the team at Penguin Office Services are great to work with. I approached Anne with a very short deadline for transcribing 25 oral history interviews, of various lengths ranging from 15 minutes to 3 hrs, for a major local history project that I am currently working on. Even though time was short, Anne managed to get all the transcriptions to us way before the agreed deadline. The final transcriptions are of a very high standard and we will definitely be using POS again in the near future. Thank you from all of us at GAP.”
Rhodri Davies, Policy Exchange
“All your help was very much appreciated again. We’ve managed to get some great quotes and case studies from these interviews for the report, which would have been nigh on impossible without your transcription skills! I shall be sure to point anyone else who needs transcription in your direction!”
Simon Bell, MBA Student, Anglia Ruskin University
“Please accept my belated thanks for the superb support, advice and information you have provided me as a student recording focus groups and interviews for transcription for the first time. Thank you also for your promptness in returning the transcripts to me. Your prices were really competitive and I was very grateful for the student discount you offered.”
Vin Ray, BBC Newsgathering
“We have found Penguin Office Services to be professional, reliable and prepared to work as long as necessary to get our various assignments done. We would highly recommend their services.”
Rosie Davies, Bristol Mind
“Having Anne’s friendly and helpful assistance with transcribing for our research project has been fantastic. Penguin Office Services has typed up 73 interviews and 5 focus groups relating to a large qualitative research project in mental health. The work was done quickly and efficiently and the quality of the transcripts was excellent. Downloading and uploading digital files through an encrypted website with password protection gave us the necessary security. There is no way we could have managed to do this work on our own, so many thanks to Penguin.”
Alexandra Woodsworth, PhD Student, University of East Anglia
“I really appreciated the effort Penguin Office Services made to complete the work within my time-frame, and to accommodate cost-saving measures to keep to my tight budget. I was also very impressed with the quality of the work, and found Anne to be more aware of and attentive to the requirements of academic transcription than other providers I investigated. Finally, Anne’s friendly and prompt email manner made the whole experience a pleasure!”
Gurjit Kaur, Learning and Skills Development Council
“I found Penguin Office Services via a search link on the Internet, and it was the best search ever! I had a very strict deadline to meet for a big project my company was working on, and Penguin transcribed many interviews within a very short space of time. The transcriptions were very accurate and it was good to know that Penguin Office Services was able to bring together a group of transcriptionists who all worked together to meet my deadline. Excellent job!”
Conor Molony, London School of Economics
“We are very happy with your work on the transcriptions, with their comprehensive coverage and with the fast turnaround time in which you have completed them. We may be in a position to have a similar number of interviews transcribed next month or in the New Year, in which case you will be our first choice for this work.”
Micheline Roberts, KRC Research
“All done and ahead of schedule as well! Well done to you! We have been really impressed with your help and the time you took to turn the transcriptions around, thank you so much! It was great doing business with you and we’ll definitely get in touch in future for other jobs.”
Graham Cooper, Christian Salvesen
“I used three transcriptionists for my project, and Anne gave the quickest and most complete transcription. I was very pleased with both the quality of transcription and the quality of service.”
Michael White, SHS International
“The quality of work was faultless and the turnaround time was excellent which really helped me to meet my project deadline.”
Melissa Digby-Bell, White Cube Gallery
“Anne was extremely polite, friendly and efficient. She exceeded all my expectations and did a fantastic job – I would certainly use this service again, and recommend it to anyone.”
